Testimonials

Testimonials

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EMI Promotional Products saved us when we started heading back into the office and we needed to get masks, gloves and other PPE items to ensure our employees' and customers' safety.  EMI delivered exactly what we needed, in a short time frame, and we could not be happier with their products, prices and service!

  • Deloitte Canada
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EMI's customer service is second to none! A few months ago when we could not find hand sanitizer anywhere, EMI not only had the product we needed but they were able to have them delivered within one hour of us placing the order.  We will continue to use EMI Promotional Products for all our promotional and PPE needs!

  • Enwave Energy Corporation
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EMI continues to impress us with finding creative and innovative products to enhance our business branding. Their customer service and the attention we have received have been incredible. With fair prices and excellent quality products, we are proud to recommend Mark Shields of EMI Promotional Products to businesses. We look forward to continuing to collaborate with EMI in the future!

  • Rogers Communications Canada
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I was introduced to EMI Promotional Products a couple of months ago. I wasn't sure exactly what I wanted but the team at EMI brought a selection of items to our first meeting within the price range I specified. They asked a lot of questions initially to understand our needs and came back with suggestions of products that I found both suitable and creative. The team was knowledgeable and provided exceptional service. I look forward to working with them again in the near future.

  • Scotiabank
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EMI has worked incredibly hard to exceed our expectations. Every time I ask Mark to look for a product, he finds a selection of better products than I expect and at lower prices. He puts more effort than I could ask for and always follows up after deliveries to find out if I'm satisfied. Mark has turned EMI into my regular supplier of promotional items, from the first order! Thank you for the great work!

  • Aird & Berlis LLP
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Thank you EMI for your great service. Our recent orders have been received with speed and efficiency, and with competitive pricing. We are particularly impressed with you response time when we have a query, and going above-and beyond to ensure 100% customer satisfaction.

  • Agropur, Division Natrel
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Always ready and reliable, EMI is an excellent choice for all your promotional needs.  Their customer service is top of the line and they always find us the best products at the best prices!  Their team is creative and organized and always exceeds our expectations!

  • Alliance Films
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EMI has done a fantastic job sourcing promotional materials for our organization. They continually exceed our expectations with their outstanding customer service and ability to consistently deliver top of the line promotional products at the best prices.

  • Apotex Inc.
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I have been working with EMI for 8 years. I have found the process of ordering promotional items to be seamless. My rep has provided me with excellent suggestions and has always been able to source and provide all items I have requested. I look forward to continuing to work with EMI for all my marketing needs.

  • Appleby Pharmacy
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EMI provided us with excellent customer service, timely responses, and quality products. All requests were dealt with in a timely manner, which is critical in our deadline-sensitive industry. The finished products were exactly what we hoped for – and more! I would highly recommend EMI based on their superior quality and friendly approach to business.

  • Bell Media
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EMI have been our supplier for promotional items for 10+ years. Not only is Mark professional, reliable and very well priced, but Mark is also creative and a pleasure to work with. It is refreshing to deal with a company that understands my business and the needs of my customers and consistently suggests promotional products that are hugely successful. My company is always a major attraction at all trade shows because of the promotional products provided by Mark. I would highly recommend EMI to anyone looking for any type of branded and promotional products.

  • Classic Care Pharmacy
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I highly recommend EMI Promotional Products. Mark and his team went out of their way to find the colour of shirt I requested. The response to inquiries was quick, turnaround time was very fast, and the service was excellent. Mark even delivered the order in person, which saved me a shipping fee. Terrific job everyone!

  • Comfort Keepers Mississauga North
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Prompt service and fair prices, Mark & Kayla have located products we are proud to put our firm's name on. EMI has made marketing easy.

  • Gilbert, Wright & Kirby LLP
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I just wanted to give EMI a well-deserved kudos for customer service. I feel so fortunate to have worked with them on many projects, the most recent one, an order of 10,000 stainless steel water bottles. From the first time we began working together, my rep was responsive, patient and fun to work with. The quotes were prompt with a visual of the product I wanted to purchase. We could not have successfully ran our campaigns without the EMI team effort!

  • Heart & Stroke Foundation
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I was referred to EMI Promotional Products by a colleague and I very quickly realized that Mark and his team are proactive in satisfying their client's objectives and needs. They are competitive in their pricing and very prompt in their service. It was a pleasure dealing with Mark and I will continue to use this company for our promotional items.

  • Hull & Hull LLP
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We have been working with EMI Promotional Products for years and the service we receive from their staff always exceeds our expectations. The products that are sourced are of excellent quality, the prices are the most competitive in the market and the delivery time lines are short. We will definitely continue to look to EMI for all our future promotional product requirements!

  • Medical Mart
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Mark, I just wanted to let you know that the mugs for our trade show arrived. They look great and we are all very pleased. Thank you for your assistance with this, it was a pleasure working with you and your company. Getting these to us in 3 days could not have been easy. We will forsure use your company again.

  • Mineral Resources
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I contacted EMI Promotional Products with an idea my company had for a promotional item for a trade show we were exhibiting at. Mark's experience led me in another direction which ended up being well accepted by the company and more importantly, really liked by the attendees at the trade show. Impressively, Mark's idea was a lot less expensive than ours was. I am very pleased with the service and quality that I received from EMI Marketing and would highly recommend them to any company/organization looking for any promotional products.

  • RE Systems Group, Inc.
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I was approached by Mark at an industry trade show and coincidentally was reaching the point where I needed to replenish our promo supplies. Mark came to my office, met with me, took the time to understand how we were using promo items, and was able to offer suggestions for products that were a bit unique. He took the time to personally deliver samples so that I could see the end product before ordering. The quotes and proofs that I received were professional and comprehensive, saving me from having to spend time clarifying information. One of the items we ended up ordering was a rush for a tradeshow, and Mark worked diligently to have it delivered on time. In a nutshell - it was easy working with Mark! I would certainly use EMI again.

  • Rexall Pharmacy
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It has been my pleasure to work with EMI Promotional Products over the past few years. The process of picking items, getting quotes and ordering is usually a process that I do not enjoy. However, EMI has taken most of the stress and worry out of the process. My rep was very helpful in getting quotes and answering any questions I had. My rep was always prompt with a response and whatever information I was requesting. The orders were tracked and the items were delivered timely, even ahead of schedule. I look forward to the opportunity to work with EMI again.

  • United Way
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Much of the clients who use my firm are referred by lawyers who have litigated against me in the past. When they have a conflict these lawyers refer clients my way. As you remember, last autumn I asked you to come up with a holiday gift that would be memorable, affordable and adequately reflect the appreciation felt for the confidence entrusted in me. While I trusted your expertise, I was pleasantly surprised at the response to the gifts. In a word, it was overwhelming. You have a shrewd insight and talent in choosing the appropriate item and, equally important, you were diligent and reasonably priced. It is over six months later and when I run into these people at court or at a conference I still receive thanks for the gifts. Given that these gifts seem to be used every day by the lawyers, you have succeeded in keeping me in everyones minds eye. Well done! Without doubt, we will be ordering again from you next year!

  • Wagner & Associates
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